01502 578999
Pound Corner • Wangford • NR34 8RS
… your award winning, independent small animal practice
Menu

Access Statement for Wangford Veterinary Clinic

We welcome every visitor equally regardless of their physical, sensory or mental capacity. We are, however, honest about our rural location and the limitation that this can impose.

We aim to provide a quality service within these limitations and continually strive to improve so that as many people as possible can access veterinary care for their pets.

This access statement does not contain personal opinions as to our suitability for those with disabilities, but aims to accurately describe the facilities and services that we offer all our clients and visitors.

We currently offer:

Pre-visit:

  • We have a comprehensive and wide ranging website.
  • Any questions please feel free to contact us by email, phone or in person.
  • Clients and visitors with disabilities are encouraged to seek advice and assistance – our practice team are willing to supply any information that may be helpful in planning your visit.

Route, arrival and car parking facilities:

  • Directions from all vehicular routes:
    From Southwold:
    take the Wangford Road /B1126 and turn right into Blacksmiths Close.
    From Lowestoft:
    take the A12 from Lowestoft approx. 8 miles then turn left onto Norfolk Road/B1126 then turn left into Blacksmith Close.
    From Beccles:
    take the London Road/A145 for approx. 7 miles then turn left onto the A12, then right onto Norfolk Road/B1126 and then left into Blacksmiths Close.
    From Halesworth:
    take the Holton Road/B1123 from Halesworth for approx. 3.4 miles, then turn right onto the A145 and almost immediately left onto the A12 for approx. 2.5 miles turning right onto Norfolk Road/B1126 and then left into Blacksmiths Close.
  • Car park is clearly marked.
  • Parking is free.
  • With prior notice team members will be available to assist you and your pet into the practice.
  • Disabled visitors can be dropped off outside the main entrance doors.

The Practice:

  • The main entrance doors have no step and are of adequate width for a wheelchair, and with a call prior to your visit a team member can be on hand to assist by opening the door. The second door is usually open.
  • The centre of the reception desk is low and you will easily be able to talk to reception staff.
  • There is a bell to call for attention in the unlikely event of the receptionist having briefly left the desk.
  • Please ask if you would like a member of the practice team to hold your pet for you while you are waiting.
  • Please ask if you would like help when you are called in to the vet or nurse.
  • Trained first aid personnel are available at all times.
  • Wangford Vet team members are clearly identifiable by their uniform and badge.

Toilets:

  • Our client toilet is disabled friendly with grab rails and has low level hand washing facilities.
  • A directional sign for the toilet is clearly visible from the reception area.

Contacts:

Telephone:
01502 578999
Email:
enquiries@wangfordvetclinic.com
Website:
www.wangfordvetclinic.com
Practice Address:
Wangford Veterinary Clinic, Pound Corner, Wangford, Beccles, Suffolk NR34 8RS.
Proprietor:
Mr Walter Stöhr
Emergency out of hours service:
01502 578999